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eTravel InsuranceSOP Timeline

eTravel Insurance SOP Timeline

Follow the complete operational journey — from pre-travel preparation to border clearance and insurance claims during your stay in Lao PDR.

  1. 1Pre-Travel
    2. ›
  2. 2Border Arrival
    3. ›
  3. 3During Stay
  1. 1
    Choose Package
    Pricing by duration
  2. 2
    What's Covered
    10 protection items
  3. 3
    Follow SOP
    3-phase procedure
Premium per person

Travel Insurance Pricing by Duration

Pricing includes 10% VAT and registration fee. Per insured traveler.

01 – 07 days
220,000
LAK · per person
Basic premium
181,818
VAT (10%)
18,181
Register fee
20,000
Total
220,000 LAK
  • Up to 33,000,000 LAK medical
  • Instant QR-verified policy
  • 24/7 hotline coverage
Popular
08 – 14 days
330,000
LAK · per person
Basic premium
281,818
VAT (10%)
28,181
Register fee
20,000
Total
330,000 LAK
  • Up to 33,000,000 LAK medical
  • Instant QR-verified policy
  • 24/7 hotline coverage
15 – 30 days
440,000
LAK · per person
Basic premium
381,818
VAT (10%)
38,181
Register fee
20,000
Total
440,000 LAK
  • Up to 33,000,000 LAK medical
  • Instant QR-verified policy
  • 24/7 hotline coverage
31 – 60 days
660,000
LAK · per person
Basic premium
581,818
VAT (10%)
58,181
Register fee
20,000
Total
660,000 LAK
  • Up to 33,000,000 LAK medical
  • Instant QR-verified policy
  • 24/7 hotline coverage

* Pricing is per insured person. For group rates, contact your LUD distribution agent.

Coverage Details

What the policy covers

10 coverage items provided under the APA + LUD travel insurance policy.

Medical Expenses from Accidents (during coverage period)
33,000,000
LAK
Accidental Death or Permanent Disablement (ages 16–75)
110,000,000
LAK
Accidental Death or Permanent Disablement (under 16 / over 75)
55,000,000
LAK
Automatic Coverage Extension Until Travel Completes
✓
Covered
Loss or Theft of Travel Baggage
5,500,000
LAK
Daily Hospital Allowance (max 7 days)
✓
Covered
Repatriation of Mortal Remains
33,000,000
LAK
Personal Liability
22,000,000
LAK
Loss of Passport
1,100,000
LAK
24/7 Emergency Hotline Service
✓
Covered
Operational Procedure

The 3-Phase SOP Timeline

Follow this procedure end-to-end — pre-travel, border arrival, and during your stay — to ensure valid coverage at every stage.

🟢
Phase 1

Pre-Travel

Tour Operators
1

Buy insurance for tourists before they enter Lao PDR — through either channel below.

  1. 1Visit website and register
  2. 2Upload tourist data via Excel
  3. 3Complete payment
  4. 4Receive policy with QR Code instantly
2

Attach the policy file or enter the policy code, then receive the approved document with QR.

3

Send the tourist list and approved documents to the border tourist police.

🔵
Phase 2

Border Arrival Day

Government Officials
1

Tour guide submits the approved Tourist Entry Permit with QR.

2

Officials scan the QR; the system auto-confirms valid coverage.

3

Tourists without insurance must purchase at the border counter.

4

Tourism Dept. and Tourist Police co-sign the verification.

🔴
Phase 3

During Stay in Lao PDR

Tourists
1

Present QR + passport, get treated, sign acknowledgment, cashless up to 33M LAK.

2

Pay upfront, collect medical certificate + receipts, submit claim form with policy & bank details — reimbursed within 10 working days.

Network Hospital (Cashless)

  1. 1Present QR Code policy + passport
  2. 2Hospital scans for coverage
  3. 3Receive treatment
  4. 4Sign acknowledgment — cashless up to 33M LAK
Coverage
Max coverage: 33,000,000 LAK

Non-Network Hospital (Pay & Claim)

  1. 1Pay upfront for treatment
  2. 2Collect medical certificate + receipts
  3. 3Submit claim form + policy + bank details
  4. 4Reimbursed within 10 working days
Reimbursement
Reimbursement within 10 working days